At Masonic Mugs, we aim to make your shopping experience smooth and secure. Please review our payment terms below.

Accepted Payment Methods

We accept the following payment methods:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Maestro
  • Mastercard
  • PayPal
  • Union Pay
  • Visa

Payment Currency

  • All prices are listed and processed in GBP (British Pounds) by default.
  • Currency conversions may be available at checkout for international customers.

Payment Processing

  • Your payment will be processed at the time you place your order.
  • For PayPal, Apple Pay, Google Pay, and similar services, payment is confirmed immediately through their secure platforms.
  • For credit and debit cards, your bank may place a temporary authorisation hold until the payment clears.

Security

  • All transactions are encrypted using SSL (Secure Socket Layer) technology to protect your personal and payment information.
  • We do not store your credit or debit card details on our servers.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with your order details.

Tax & Duties

  • United Kingdom Orders: VAT is included in the displayed prices where applicable.
  • United States Orders: Orders may be subject to import duties or local taxes upon delivery. These charges are the responsibility of the recipient.
  • Masonic Mugs is not responsible for any delays or additional charges caused by customs clearance.

Failed or Declined Payments

  • If your payment is declined, please contact your bank or payment provider.
  • Orders are not processed until payment is successfully received.

Contact Information

If you have questions about payments, please contact us:
Email: sales@masonicmugs.com
Phone: +44 7459137188